Type of emergency

ELECTRICAL

What is covered?

• Distribution boards, circuits, and main cables cause power failure
• Earth-leakage relays causing power failure
• Geyser connections, thermostats and elements
• Multiple plug points causing power failures
• Lighting strikes on wiring causing power failures
• Multiple burnt connections on wiring or plug points cause power failure

What is not covered?

• Electrical gates and doors
• Jacuzzi, swimming pool and borehole pumps
• Air conditioners and commercial refrigeration
• Repairs not complying with regulated specifications such as SABS and others
• All electrical motors (electric gate motors etc.)
• White Appliances (Stove, Refrigerator, Dishwasher etc.)

Locksmith

What is covered?

• If keys are broken off or lost for a main entrance or exit of the house
• If a child is locked inside the house or any room within the house

What is not covered?

• Outbuildings and garages
• Padlocks

Plumbing

What is covered?

• Burst water connections and pipes that are causing further structural damage
• Overflowing blocked drains (internal & external) that can cause further structural damage
• Geyser Problems (No hot water – dependent on case circumstances, water pressure, overflowing geyser)

What is not covered?

• Concealed pipes are not covered.
• Specialist are not covered e.g. Leak Detectors
• Specialist are not covered e.g. Drain specialist like Roto-Rooter & Drain Surgeon
• Repairs not complying with regulated specifications such as SABS and others.
• Replacement of a burst geyser
• Jacuzzis, swimming pools and boreholes
• Leaking tap that runs into a basin or shower