Type of emergency
ELECTRICAL
What is covered?
Distribution boards, circuits, main cables causing power failure
Earth-leakage relays causing power failure
Geyser connections, thermostats and elements
Multiple plug points causing power failures
Lighting strikes on wiring causing power failures
Multiple burnt connections on wiring or plug points causing power failure
General House Wiring
Connections to all electrical motors causing power failure
Municipal connections inside the property causing power failure
What is not covered?
Electrical gates and doors
Jacuzzi, swimming pool and borehole pumps
Air conditioners and commercial refrigeration
Repairs not complying with regulated specifications such as SABS and others
All electrical motors (electric gate motors etc.) White Appliances (Stove, Refrigerator, Dishwasher etc.)
Locksmith
What is covered?
If keys are broken off or lost for a main entrance or exit of the house
If a child is locked inside the house or any room within the house
What is not covered?
Outbuildings and garages Padlocks
Plumbing
What is covered?
Burst water connections and pipes that are causing further structural damage
Overflowing blocked drains (internal & external) that can cause further structural damage
Geyser Problems (No hot water – dependent on case circumstances, water pressure, overflowing geyser)
What is not covered?
Concealed pipes are not covered. Specialist are not covered e.g. Leak Detectors
Specialist are not covered e.g. Drain specialist like Roto-Rooter & Drain Surgeon
Repairs not complying with regulated specifications such as SABS and others.
Replacement of a burst geyser Jacuzzis, swimming pools and boreholes
Leaking tap that runs into a basin or shower
Glaziers
What is covered?
Any glass that has been damaged or broken and is causing a security risk to your premises
What is not covered?
Mirrors or any specialised glass